At InsureKlick, we are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains the types of information we collect, how we use and safeguard it, and your rights regarding your data. By using our platform, website, or services, you agree to the practices described here.

Information We Collect

We collect different types of information to deliver and enhance our services:

1. Personal Information:
• Name, phone number, email address, and postal address.
• Health insurance details when using our health card scanning feature.
• Log data such as IP addresses, browser type, and access times.
• Cookies and tracking data to enhance user experience.
2. Health Information:
• Medical history, diagnostic reports, treatment details, and claim-related data.
• Information shared by hospitals or healthcare providers for claim processing.
• Improve our services and provide seamless health insurance verification.
• Contact users regarding service updates and customer support.
• Comply with legal obligations and security measures.
3. Financial Information:
• Payment details, bank account information, and transaction history.
• Insurance policy details and premium payment records.
• Financial data shared by users for policy purchase or claim settlement.
4. Technical Information:
• Device information, browser type, and operating system.
• Location data for personalized services and policy recommendations.
• Usage statistics, session duration, and page interactions.
• IP address, browser type, device information, and operating system.
• Usage data, including pages visited, time spent on the site, and cookies.

How We Use Your Information

We use your information for various purposes to enhance your experience and ensure seamless service delivery:

• Service Delivery: Your data helps us provide claim processing, financial assistance, and personalized guidance.
• Communication: We use your contact information to share updates, respond to inquiries, and notify you about claim or transaction statuses.
• Improvement: Analyzing usage patterns allows us to optimize our website and improve the quality of our services.
• Compliance: Your information enables us to meet legal, regulatory, and contractual requirements.
• Marketing (with Consent): If you opt in, we may send promotional offers and updates about our services.

Data Sharing & Disclosure

To deliver our services effectively, we may share your data with trusted parties:

• Hospitals and Insurers: For claim processing, treatment approvals, and facilitating cashless services.
• Third-Party Service Providers: Vendors who assist with payment processing, IT support, and other operational tasks.
• Legal Authorities: When required by law or to protect our rights, safety, or property.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred to the new entity.
• Insurance providers for policy verification.
• Cloud storage and analytical services to improve our platform.

Note: We do not sell or rent your personal information to third parties for marketing purposes.

Data Security

We implement stringent security measures to protect your data:

• Sensitive information is encrypted during both transmission and storage.
• Regular security audits and vulnerability assessments are conducted to ensure system integrity.
• Access to your data is restricted to authorized personnel only.

While we strive to protect your data using industry-standard measures, no method of transmission over the internet or storage system is completely secure.

Your Rights

You have the right to exercise control over your personal information:

• Access: Request a copy of the data we hold about you.
• Correction: Update or correct any inaccuracies in your information.
• Deletion: Request the deletion of your data, subject to legal obligations.
• Opt-Out: Unsubscribe from promotional communications at any time.
• Withdraw Consent: Withdraw consent for data processing where applicable.
• To exercise these rights, contact us at [insert contact details].

Cookies & Log Data

We use cookies and similar tracking technologies to improve your experience:

• Cookies help us personalize your experience, analyze website usage, and enhance our offerings.
• You can manage cookie preferences through your browser settings. However, disabling cookies may affect certain features.

Cookies help us enhance user experience. You can choose to disable cookies, but some features may not function properly.

Third-Party Service Providers

We may share data with:

• Insurance providers for policy verification.
• Cloud storage and analytical services to improve our platform.

These third parties are obligated to protect your data and use it only for the intended purpose.

Our website may include links to third-party websites for your convenience. These external sites have their own privacy policies, and we are not responsible for their content or practices. Please review their policies before sharing personal information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any updates will be posted on this page, and the effective date will be revised accordingly. We encourage you to review this policy periodically to stay informed about how we protect your data.

Security Measures

We implement industry-standard security protocols, but no online system is completely secure. Users should take precautions when sharing sensitive information.

External Links

Our website may contain links to third-party websites. We are not responsible for their privacy policies or data handling.

Children's Privacy

InsureKlick does not knowingly collect information from children under 13. If such data is found, we will promptly remove it.

Changes to Privacy Policy

We may update this policy from time to time. Users are encouraged to review it periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please feel free to contact us:

• Email: contact@insureklick.com
• Phone: +91 70885 80422
• Address: D-9, Ground floor, sector - 3, Noida Gautam Buddha Nagar, Noida 201301

We are here to assist you and ensure that your privacy is respected at all times.